Contact ET Group B.V. Team

Get in touch with our passionate team for all your questions, suggestions, or feedback about ET Group B.V. or this website.

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We aim to respond to most enquiries within 2 business days.

How Can We Help You?

Choose the focus that best matches your message. This helps us route your enquiry to the right ET Group B.V. team member.

General

General Inquiries

For any general queries related to gameplay details, account questions, or navigating the ET Group B.V. site, use the form below and select General Inquiry as your topic.

  • Gameplay clarity and rules
  • Account or profile questions
  • Website navigation or content suggestions
Partnerships

Partnerships & Media

Interested in partnership opportunities, press enquiries, sponsored content, or creator collaborations? Reach out and we will connect you with the right team member.

  • Media & review requests
  • Influencer & creator collaborations
  • Tournament sponsorships and co-branded events
Support

Player Support

Need assistance with technical issues, bug reports, crashes, or troubleshooting your ET Group B.V. experience? Our support staff is here to help.

  • Technical troubleshooting and performance problems
  • Bug, exploit, or hacker reports
  • Issues with progression, rewards, or in-game purchases
Feedback

Feedback & Suggestions

Share your ideas for improving ET Group B.V.. We value community input and innovative suggestions on spells, arenas, UI, and game balance.

  • New spell or elemental combo ideas
  • Arena layouts, PvP modes, and event concepts
  • Quality-of-life improvements and accessibility
Community

Community Engagement

Looking to join the ET Group B.V. community or participate in tournaments and events? Let us know how you would like to get involved.

  • Community server and social channels
  • Player-run tournaments and leagues
  • Guides, blog, and content contributor roles
Privacy

Privacy & Safety

Your privacy and safety are important to us. Contact us to learn more about our data protection and user safeguarding policies.

  • Data and account privacy questions
  • Reporting harassment, abuse, or unsafe behaviour
  • Clarifications on our policies and your rights

For detailed information on how we handle your data and keep players safe, you can also review our Privacy Policy, Cookie Policy, and Terms and Conditions.

Contact Form

Use the secure form below to send us your message. We aim to respond within 2 business days.

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Consent

We usually reply within 2 business days.